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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Other
- What accessories are available for my product?
- How do I reset the lamp timer to zero?
- What are the different Color Modes on the Video menu used for?
- I am unable to connect my Mac to my product. What should I do?
- Can I access the lamp and air filter with the ceiling mount installed?
- How and when should I clean the lens?
- Where can I find the RS-232 codes for programming my product?
- How can I mirror or invert the projected image?
- Can my product do rear projection?
- When should I replace the projection lamp?
- I am unable to connect my Mac to my product. What should I do?
- No picture appears on the screen. What should I do?
- Which type of video equipment can I connect to my product?
- Can I connect my product to external speakers?
- Can my product do rear projection?
- How do I connect my product?
- I connected my Sony PS3 to my product's HDMI port and I can't see the video displayed. I only hear the audio. What should I do?
- Can I project my iPhone screen using my product?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- The colors in the projected image don't look right. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- How can I mirror or invert the projected image?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- How can I improve the image quality?
- Why can't I select the Wide Aspect mode?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I reset the lamp timer to zero?
- How do I replace the lamp?
- How often does the air filter need to be cleaned or replaced?
- How do I clean the air filter?
- When should I replace the projection lamp?
- How do I get a replacement lamp for my product?
- How and when should I clean the lens?
- Can I access the lamp and air filter with the ceiling mount installed?
- What is the storage life for an lamp?
- What are the different Color Modes on the Video menu used for?
- What do the lights on top of my product indicate?
- What accessories are available for my product?
- What are my product's resolution and brightness?
- How should I transport my product?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document lists part numbers and descriptions for user replaceable parts.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(562) 276-4394
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720